Each of your customers in DoTrust is identified through a unique customer ID which you provide us the first time you request an assessment on them (with the exception of Identity checks).

Once you have set the customer_id for a customer, it cannot be changed.

The first time you make an API request for a customer who has not been added to DoTrust before (i.e. we don’t recognise their customer ID), you must include their customer ID and sufficient personal data for the assessment you want to make. Further details are in the API documentation tab. The only exception to this is Identity checks, where the customer ID is not mandatory.

After that, you only need to provide the customer ID in the BODY of any request for a new assessment or scan, or to retrieve the last one.

You can send their PII to us every time, and if nothing has changed, we won’t update anything.

If you send us different PII for a customer already on our system, we will update our record to the new PII.